Website Privacy Notice

Scope and controller

This Website Privacy Notice covers bullionos.co, public website forms, newsletter signup, marketing pages and similar public web interactions. It does not govern data processed inside customer software accounts, which is addressed by the applicable customer agreement and platform privacy terms.

How the bullionOS software handles account data, including data from Google Calendar and Gmail when a dealer connects a Google account, is described in the Platform Privacy Policy (see Google User Data).

bullionOS, LLC is responsible for this website notice. For privacy questions or requests, email privacy@bullionos.co or use Contact bullionOS. Do not send passwords, payment-card details, government identifiers, privileged files or confidential customer records through public forms.

Information collected

We collect information you choose to submit, such as name, business email, company, role, phone number, requested workflow, message content, communication preferences and newsletter signup details. Forms may also include the page visited, campaign labels, referral source and similar context submitted with the request.

Website systems and service providers may process IP address, device and browser details, approximate location inferred from network information, timestamps, URLs, security events, cookie or storage identifiers and interaction data needed to deliver pages, protect the site, measure basic performance and route inquiries.

Uses and disclosures

We use website information to respond to inquiries, schedule or prepare product discussions, provide requested resources, send newsletters or product updates you requested, maintain business records, secure the website, troubleshoot forms, prevent misuse, comply with law and improve public website operations.

Information may be available to bullionOS personnel and service providers supporting hosting, analytics or measurement, CRM, email delivery, form processing, security, calendar scheduling, professional advice and business operations. We do not sell personal information submitted through public website forms. We do not knowingly use public website form submissions for cross-context behavioral advertising without required notice and choice.

Privacy rights and choices

Depending on your location and applicable law, you may have rights to know, access, correct, delete, obtain a copy of, restrict, object to or appeal certain processing of personal information. To make a request, contact privacy@bullionos.co and include enough information for us to reasonably verify and route the request.

We will not discriminate against you for exercising legally available privacy rights. Some information may be retained where permitted or required for security, legal, accounting, dispute-resolution, backup or business-record purposes. Authorized-agent requests may require proof of authorization and identity verification.

Email and cookie choices

Marketing emails include an unsubscribe or preference mechanism where required. You may also contact sales@bullionos.co or privacy@bullionos.co. Our published preference process may take up to 10 business days to apply to marketing email lists. Transactional, security, billing, legal and direct replies to your requests may continue where permitted.

Browser controls can block or delete cookies and local storage. Blocking technologies required for forms, security or authenticated features may affect functionality. See the Cookie Notice for more detail about website technologies and consent expectations.

Retention, security and children

We keep website information for as long as reasonably needed for the purposes described in this notice, including inquiry handling, sales records, legal compliance, security, backups, accounting and dispute resolution. Retention periods vary by record type, provider and legal need.

No website, transmission or storage system is completely secure. We use administrative, technical and organizational safeguards appropriate for a public business website, but you should not submit sensitive or confidential records through public forms. This website is intended for business users and is not directed to children under 13.

Updates and international use

We may update this notice by posting a revised version with a new date. The version posted when you use the website governs that interaction unless applicable law requires otherwise.

If you access the website from outside the United States, your information may be processed in the United States and other locations where bullionOS or its providers operate. Cross-border transfers are handled according to applicable law and the relevant provider terms.

Need help finding the right policy?

Bring the question to a bullionOS walkthrough and we will route it to the right team.